RESIDENT RESOURCES
Everything You Need, All in One Place
At The Leonard, managing your apartment and staying connected to the community is easy. Access maintenance services, participate in surveys, and receive important updates—everything you need to feel supported throughout your student experience.
We are passionate about creating exceptional living experiences with quality homes, modern conveniences, and world‑class customer service. Apartment living made easy. Our suite of Resident Services makes it all possible.
On-The-Go Access
Manage your account, pay rent and connect with our team from anywhere at any time.
Easy Move-In
Streamline your move with one platform to update your address, connect utilities and forward mail.
Resident Surveys
Our dynamic survey program ensures we are always capturing your feedback and always improving.
Maintenance Guarantee
Routine service requests responded to within 48 hours — guaranteed.
RESIDENT REWARDS
Earn points for participating in community tasks, redeem them for gift cards, and shop from hundreds of brands with ease.
Earn
Get points for a variety of milestones and tasks throughout your stay with us.
Redeem
Redeem points for a reward card. Easily track points online or in mobile app.
Shop
Reward cards are emailed for effortless access to shop over 100 brands.
Stay Connected, Anytime
Our resident app makes everyday living effortless. Pay rent, submit maintenance requests, and get community updates all from your phone, keeping you connected to your home and neighbors wherever you are.
Supporting Our Scholars
Northside more than just an apartment — enjoy resort-style pools, fitness centers, a game room, study areas, and more. With shops and restaurants right outside your door, everything you need is just steps away from home.
Resident Resources
Support That Keeps You on Track
At The Leonard, we create a student-focused environment designed for success. With individual leases, roommate matching, on-site management, and a shuttle to the University of North Texas, everything is built to support both independence and reassurance.
Roommate Matching
No roommate? No worries! At The Leonard, we use Roomsync to match students based on living styles, study habits, and personality preferences—so you can find the perfect roommate and start college life off right.
International Student? We're Here to Help!
We want your rental process and transition to our community to be as smooth as possible.
COMMON
QUESTIONS
Are you currently leasing?
Yes! If you are interested in a space for the upcoming Fall term, please visit our Floor Plans page, schedule a tour through our website, or contact the Leasing Office. If you are looking for immediate availability, please contact the Leasing Office.
What utilities are included in the rent?
Your rent includes internet. Water and electricity are billed by usage. Water is split by building, and electricity is split by unit. There is also a $12 montly valet trash fee.
Do you accept pets?
Yes - our pet-friendly community welcomes cats, dogs, and fish. We limit pets to one furry friend per lease. We do not accept birds, reptiles, amphibians, rodents, arachnids, insects or any other small mammals that are not cats or dogs.
What furniture is included in furnished units?
Bedrooms: Full-size mattress, bed frame, desk, desk chair, stackable dresser drawers (4 large drawers), a two-drawer dresser, ceiling fan and overhead light in each room. Living room: Couch, coffee table, and TV stand. Appliances: Washer and dryer, dishwasher, garbage disposal, microwave, oven, full-size refrigerator and freezer with ice maker. Not included in any units: Linens, towels, shower curtains, dishes/utensils, decorations, soaps, toilet paper, rugs, mats, floor lamps and table lamps."
How does the roommate placement program work (individual leases only)?
Roommate matching is powered by the RoomSync app, which allows residents to choose roommates based on shared lifestyle preferences such as cleanliness, study habits, sleep schedules, and more. RoomSync also offers gender-inclusive matching options and thoughtfully considers important living criteria, including service and emotional support animals, to support a diverse and inclusive community.
How do I pay rent?
Simply pay rent online or using the Resident Portal mobile app. Or if you prefer, you can always pay in our office via check or money order.
What is an individual lease?
An individual lease provides each resident with their own separate lease agreement and responsibility for only his/her rental installments and parking charges. By signing an individual lease, you are only taking responsibility for your rental installments and lease terms and will not be held liable for any delinquent amounts owed by your roommate(s). The individual lease agreements protects you in the event your roommates cannot make their payments, or if they leave their lease agreement early.
Perfect Location for University Students
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